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Where Reality Meets Expectations at Enterprise Connect 

by Rosalee MacKinnon

Next week, we’ll be at the Gaylord in Kissimmee, FL for Enterprise Connect 2018! Stop by our booth (#2219) to talk with our team and learn how you can provide intuitive voice and chat support experiences to your customers across all their preferred connection points—over the phone, on your website, and right inside your mobile app.

Expectations vs. Reality

You’ve probably seen a meme or two that shows how incredibly different someone’s expectations are compared to what they really get. If you haven’t, just think about the last time you ordered something from As Seen on TV.

Our theme for Enterprise Connect this year is “You Deserve Better.” This comes from the huge disconnect support teams have found between what they were promised and what they got from their contact center solution providers. Unplanned outages, post-purchase sticker shock, and painful user experiences—just to name a few.

Whether you were told about a “simple setup process” only to discover it requires a Ph.D. in a proprietary coding language or were promised a “low monthly price” only to get an invoice with 100 lines of activation and one time fees, we agree that enough is enough. You deserve better. At UJET, we believe that your expectations and reality should be one in the same.

Come see a personalized demo

Come stop by our booth and see how all your contact center expectations can be met with one, simple-to-use solution. Our team is ready to share ways you can:

  • Increase CSAT response rates and scores
  • Offer support over more channels and connection points
  • Reduce administration and training overhead
  • Cut time to resolution by more than half
  • Get started in minutes

We’d also love to show you a personalized demo to show you how easy it is to get started, manage, and use UJET with your existing CRM and WFM systems like Salesforce, Zendesk, Kustomer, and more.

We can’t wait to see you there!