Unplanned outages, hidden fees, and painful UX—just a few things that your contact center solution provider probably forgot to mention before you signed on the dotted line...
Our theme for Enterprise Connect earlier this year was "You Deserve Better." This came from the huge disconnect support teams have found between what they were promised and what they got from their contact center solution providers.
Whether you were told about a "simple setup process" only to discover it requires a Ph.D. in graphical flow or coding or were promised a "low monthly price" only to notice that your invoice has 50 line items, and is far more expensive than the deal you signed. You deserve better.
At UJET, uptime, support and enterprise-grade security are a guarantee, not an optional upgrade.
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