We’re thrilled to welcome two new members to our executive leadership team, Baker Johnson as Vice President of Marketing and Dave Bullock as Vice President of Engineering. Both Baker and Dave bring extensive experience in the contact center and SaaS space, leading and scaling teams to meet the growing needs of digital-first and smartphone-centric consumers and the increasing demand for cloud-native contact center solutions.
Both leaders will play vital roles in helping UJET usher in and grow its global go-to-market presence and continue to scale its platform with new products and features.
As Vice President of Marketing, Baker Johnson comes to UJET with more than 15 years of experience building and leading SaaS marketing teams with a keen focus on revenue operations and customer-centricity.
Johnson will lead a team focused on accelerating UJET’s growth by evangelizing how the company’s ultra-modern, customer-and-user-centric approach to CX is radically disrupting the Contact Center ecosystem.
Dave Bullock joins UJET’s leadership team as Vice President of Engineering having helped UJET transition thousands of agents and supervisors into 100% remote work environments. Bullock also has helped UJET’s customers significantly scale in order to meet their operational needs and help their customers navigate these challenging times.
Bullock brings over 20 years of experience as a full-stack software engineer, architect, and leader to his role as Vice President of Engineering.
Powering Our Continued Growth
The addition of both Johnson and Bullock comes at an exciting time both for UJET and the broader customer service industry as the imperative for remote work accelerates already rapid adoption of cloud-based Contact-Center-as-a-Service (CCaaS) solutions to help businesses worldwide deliver modern, digital, and reliable customer experiences at scale while providing safe, secure environments for their teams.
Reinforcing Our Vision
We’re thrilled to have both Baker and Dave onboard and are excited to leverage their combined wealth of knowledge, experience, and industry expertise – along with their ability to build strong teams and winning cultures. As we continue to scale our platform, grow our business, and transform outmoded models and systems of customer service delivery, we are thrilled to welcome these industry veterans onboard.
It’s exciting for them to join in our vision of developing ultra-modern, all-in-one, smartphone-centric contact center solutions that deliver frictionless customer journeys and help businesses protect the trust, loyalty, and customer satisfaction they’ve worked so hard to build.